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Enterprise Customer Success Manager
Own renewals by making sure the platform is genuinely load-bearing in a client's investment process.
- Location
- Remote
- Type
- Full-time
- Team
- Commercial
What you'll do
- Onboard institutional clients into a real workflow, not a login.
- Translate client questions into research and product priorities.
- Own renewal and expansion across the enterprise book.
- Build the feedback loop between institutional users and the research team.
What you bring
- Enterprise customer success experience with financial institutions.
- Enough domain literacy to hold a credible conversation about a score.
- A record of renewals earned through demonstrated value.
How to apply
Email us with your CV and a short note on what you'd want to own here. Links to work you've shipped are worth more than a cover letter.
Careers
Interested but not sure this is the role?
Write to us anyway. Tell us what you'd build and which part of the problem you want.